One of the keys to a high performing, advanced primary care practice is utilizing the skills and expertise of all staff and clinicians to the top of their licensure. An often under-developed resource is the role of the medical assistant (MA). Nationally, MA schools offer basic clinical skills, with an opportunity for an externship to work under an MA in a practice. Additionally, the MA certification or registration exams not only require clinical expertise, but also an understanding of how to function and thrive within a team-based care environment – skills not taught in school and rarely on the job.
With this training gap in mind, in 2016 HealthTeamWorks® developed and piloted an Advanced Healthcare Professional workforce development program that was generously funded by The Colorado Health Foundation. The training provided MAs an opportunity for role expansion and development to support advanced primary care. The training helps attendees improve their personal leadership & professional skills so they can:
HealthTeamWorks® provides four (4) in-person trainings with a small cohort of MAs over the course of one year, along with mentoring support. In our pilots, participants have integrated the following improvements into their practice setting:
To learn more about this program and how to bring the training to your organization, please visit the Advanced Healthcare Professional Training page on our website.