Chief Executive Officer
Bert has planned, financed, developed, operated, expanded and transformed healthcare and public interest organizations for thirty years. Before joining HealthTeamWorks as CEO, Bert was Senior Solutions Lead at TransforMED, the practice transformation subsidiary of the American Academy of Family Physicians. Prior to that, Bert was CEO of the Center for Internet Security (CIS), a public interest technology organization with global reach and impact. Before co-founding CIS, Bert served in executive leadership positions in the Adventist Health System and was President of CentraCare, an urgent care company with locations throughout central Tennessee. He also held leadership positions at several acute care hospitals affiliated with the Catholic Health Association.
Kristi Bohling-DaMetz, RN, BSN, MBA
Chief Strategy Officer
With a Bachelor of Science in Nursing, Master of Business Administration and more than 20 years of combined experience in healthcare delivery, training and transformation, Kristi will lead the expansion of our existing clinical practice transformation and workforce development programs. Previously, Kristi was a leader at TransforMED – a subsidiary of the American Academy of Family Physicians – where she acted as Program Director for CMMI’s Patient-Centered Medical Neighborhood Health Care Innovation Award. She led a team of Project Managers, Consultants, Practice Coach Facilitators, and Training and Development Managers to improve outcomes quality, cost savings, patient experience, and scalability across 15 communities. In her role she also championed the implementation and use of actionable data, population health management workflow, clinical integration, evidence-based guidelines and protocols, risk-stratified care management, process efficiencies and development of medical neighborhoods and community collaboration. Most recently, Kristi acted as a Lead Associate at the strategy and technology consulting firm Booz Allen Hamilton, where she served the U.S. government as a senior advisor and subject matter expert for the Data Support and Feedback Reporting contract on the CMS Transforming Clinical Practices Initiative.
Jennifer Boaz, MHA, BSN, RN, PCMH CCE
Healthcare Learning Faculty and Clinical Health Information Technology Advisor
Jennifer has worked in the healthcare industry for more than 12 years with roles ranging from clinical nursing and population management to administrative leadership. During this time, she has worked in various settings, including hospitals, FQHCs, state-designated HIE and private health plans. Her main passion is assisting and supporting practices with the ongoing changes in the healthcare environment, particularly in regards to quality improvement, population management, and informational technology. Jennifer also enjoys various outdoor activities, such as skiing, hiking, paddle boarding, gardening, and exploring with her three dogs.
Dave Brody, MPH, PCMH CCE
From 2005 to 2015, David Brody, MD was the Medical Director of Denver Health’s Managed Care Plans and Professor of Medicine at The University of Colorado, School of Medicine. Prior to assuming this position, he was the Chief of General Internal Medicine at Drexel University School of Medicine and at Temple University School of Medicine. His research on managing mental health problems in the primary care setting has been funded by the National Institute of Mental Health (NIMH), the Robert Wood Johnson Foundation, the Henry J. Kaiser Foundation, and the Colorado Health Foundation among others. He has been a member of numerous grant review committees for NIMH and other organizations.
Emilie Buscaj, MPH, PCMH CCE
Client Engagement Manager
Emilie is a Program Manager at HealthTeamWorks and has experience in change management, patient engagement, practice transformation and curriculum redesign related to advance primary care and patient-centered medical home transformation. She has previously worked on public health initiatives that promote the health and well-being of communities and chronic disease prevention and management through positions with SBIRT Colorado, the Mobile Youth Survey, and the U.S. Public Health Service’s National Health and Alcohol Study.
Client Solutions Leader
Robert has participated in healthcare business development, provider relations, credentialing, hospice community outreach, training, and consulting for 28 years, including 12 years of leadership and eight years of executive healthcare business development positions. Robert’s former employers include Great-West Life, ING, The Neenan Company, NexCore Group, Power Wellness, United Health Care, and Kaiser Permanente.
Mindy’s career in healthcare spans over 20 years. With experience in virtually every office role she is able to relate to many of the struggles practices face as they undergo change. In the last six years her experience has concentrated on facilitating practices through implementation of evidence-based guidelines. Mindy uses a range of techniques including quality improvement methods and academic detailing to facilitate practices through change. Her passion is helping practices create effective processes that utilize a team-based approach and result in better patient care.
Diane Cardwell, MPA, NP, PA-C
Diane has worked with primary care practices as a change advocate or in a primary care setting as a provider during her entire professional career. In her role as a transformational leader, she has promoted change in how healthcare is delivered at the system and physician/provider/team level. Her work has emphasized primary care delivery models that utilize effective teams, promote quality improvement initiatives with practice-owned data, optimize technology use and ensure effective population health strategies that truly improve the quality of health/life for individuals. She has led successful value-based payment projects that included working with payers, healthcare systems and practices.
Business Development Manager
Deb has spent more than 26 years in the corporate world, honing her expertise in project management, sales management, sales training and market analysis at organizations like Microsoft, IBM and Lotus Development. While at Microsoft, she introduced a sales system that was rolled out to 25,000 employees nationwide and she re-engineered the way Microsoft did business with the government. Her expertise, creativity and knowledge earned her the highest award given to only the top five percent of employees worldwide. After leaving the corporate world, Deb opened a wellness center, becoming a certified medical massage therapist and neuromuscular specialist. She built a network of orthopedic doctors, chiropractors, physical therapists and personal trainers that delivered a full spectrum of services. Deb has run her own consulting business the last five years, working at Shalom Cares and managing and scheduling 154 nurses and CNAs. She also worked with a Microsoft Partner, delivering solutions in the healthcare space to both providers and payers. Deb holds a B.S. in both Business Management and Computer Information Systems, as well as an Associates of Arts. Outside of work, she serves on the board of Mile High Women’s Outreach Center, fighting sex trafficking in Colorado. She enjoys spending time with her husband and two dogs.
Healthcare Learning Faculty & Practice Facilitator
Shannon has an extensive background in facilitation and guiding process improvement activities. She has managed a caseload of multiple practices helping them facilitate redesign efforts while supporting their achievement toward improved processes and clinical outcomes, decreased costs and increased efficiency. She has helped multiple practices achieve PCMH and NCQA Diabetes and Heart Stroke recognition. Shannon also has experience as a lean facilitator introducing lean processes and tools to clinical workflows and administrative processes, focusing on value added initiatives that enhance the patient experience, increase provider/associate engagement, eliminate waste and enable health teams to work at the top of their license/skill set. She is currently pursuing her Masters degree in Healthcare Administration.
Dawn Gentsch, MPH, MCHES, PCMH CCE
Dawn is a health educator with over 20 years of experience in public health and primary care. She is an NCQA PCMH certified content expert as well as a master certified health education specialist. She previously served as the Network Performance Improvement Manager for the Iowa Primary Care Association, responsible for data collection and reporting for systems improvement, electronic medical records systems development, quality, performance and systems improvement and training. She also led the PCMH Learning Collaborative for all Iowa community health centers. She has served in governmental public health, non-profit health organizations and academia. Her work has included systems design development for children’s health service and access issues as well as chronic disease self-management system design.
Libby joined the HealthTeamWorks team in August 2011 after 20+ years as a legal assistant. Libby enjoys the focus that HealthTeamWorks puts on truly making the healthcare delivery system better, and also appreciates the team-based culture that defines the organization. Previously, Libby volunteered and served on the Board of Directors for the Women’s Bean Project.
Marjie Grazi Harbrecht, MD
Dr. Harbrecht served as HealthTeamWorks’ CEO from 1998 until 2015. She has also served on multiple boards and committees both at the local and national levels including the Colorado Regional Health Information Organization, the Center for Improving Value in Healthcare’s All Payer Claims Database Committee, the Patient-Centered Primary Care Collaborative Payment Reform Taskforce and the NCQA PPC-PCMH Advisory Committee to help develop the 2011 and 2014 PCMH standards. Dr. Harbrecht received awards from the Colorado Patient Safety Coalition in 2007 and from URAC in 2013 for commitment to quality and patient engagement. She lectures nationally about health systems change, quality improvement and patient safety and serves as an Assistant Clinical Professor in Family Medicine at the University of Colorado Health Sciences Center.
Shelli joined HealthTeamWorks as a practice facilitator in May 2010. She is responsible for working with multiple initiatives, systems and practices to facilitate practice redesign. Her work is focused on improving process and clinical outcomes, decreasing costs and improving patient experience as well as provider and healthcare team satisfaction. Shelli is also a certified Health Coach. Prior to joining HealthTeamWorks, Shelli worked at National Jewish Health for more than 20 years. She spent 10 years there as a behavioral health counselor and then expanded her role into management, providing employee training, program design/implementation, organizational marketing and educational programming. She loves to travel, hike and snowshoe.
Elisha Jewett, MPH
Elisha is a program manager at HealthTeamWorks, where she has worked since 2012. Elisha oversees several of HealthTeamWorks engagements including the national Comprehensive Primary Care initiative (CPC) and she supports the Delaware State Innovation Model (SIM) in partnership with the Medical Society of Delaware. She is responsible for managing the development, planning, and implementation of programs. She also provides direct coaching to practices to help them achieve their quality improvement goals and program milestones. Elisha oversees a team of practice facilitators and contractors, fostering collaboration and individual development and driving excellence in program delivery. Prior to working at HealthTeamWorks, Elisha worked at Kaiser Permanente Colorado as a project coordinator and evaluator, rolling out a pilot project administering a hunger screening during clinical visits and referring food insecure patients to a local community partner. She also worked at Denver Health in Maternal Child Health helping to develop preconception training and facilitation materials. Outside of work, Elisha volunteers with ‘Behind the Red’, an active professional group that supports the American Red Cross through action-oriented opportunities such as fundraising, communications, advocacy and volunteerism. Elisha most enjoys spending time with her husband and their dog outside exploring beautiful Colorado.
Jaclyn King, MSW, PCMH CCE
Jaclyn King joined HealthTeamWorks in 2014 as a Quality Improvement Coach. Jaclyn is an NCQA PCMH CEE, working with over 20 practices to date to achieve Level 3 recognition status. She also works with Family Medicine Residency practices on PCMH system transformation and redesign. With her Masters is Social Work and her instructional design certificate, Jaclyn provides practices with the leadership development, team-based care and quality improvement tools they need to deliver high-quality patient care. Prior to joining HealthTeamWorks, Jaclyn was a Quality Improvement Coach focusing on patient engagement at the Colorado Department of Public Health and Environment. She has brought organizational improvement to Denver Public Schools, non-profits and government agencies, both domestically and internationally.
Kristin Martina, MSW
Organizational Development Manager
With over 10 years of medical social work and care management experience, Kristin brings expertise in project management, strategic planning, change management, and program design and implementation. She specializes in clinical practice transformation, guiding primary care practices towards the PCMH model of care as well as the integration of care management services into practice. She has been involved in practice transformation efforts with large hospital-based systems, residency practices, and FQHCs. Kristin is a currently responsible for supervising HealthTeamWorks practice facilitators and the state and federally funded initiatives they serve. Kristin received a Lean Certificate from The Armstrong Institute for Patient Safety and Quality at Johns Hopkins Medicine and is a member of the Project Management Institute.
Healthcare Learning Faculty
Jennifer’s path to becoming a certified, professional Wellness Coach has exposed her to a variety of experiences in different areas of healthcare. Her initial interest in improving the quality of healthcare began during her time as a Health and Nutrition volunteer for the Peace Corps in Niger, Africa. Upon her return home, she obtained a Master’s degree in Exercise Physiology and enjoyed improving the quality of life for patients in cardiac and pulmonary rehabilitation as well as educating diabetics on the role of exercise in the management of their disease.
Hanna joined HealthTeamWorks as a Program Coordinator in the spring of 2015 to support the Colorado-based Comprehensive Primary Care initiative. Prior to joining HealthTeamWorks, she spent more than 15 years working for Nokia Corporation, with positions in marketing, internal and external communications, industry analyst relations and sales. Born in Finland, she started her schooling in Swaziland and graduated from Helsinki Secretarial College in Finland. She has worked in Finland, Germany, New York and now Colorado. Outside of work she likes to spend as much time as possible on the mountains skiing, hiking and camping.
Jamie began her healthcare career as a Registered Respiratory Therapist at OSF St. Francis Hospital and Medical Group in Escanaba, Michigan. In 2008, she became a Lean Six Sigma Blackbelt. In 2013, she joined Centura Health Physician Group as a Quality Specialist. While at Centura, she worked as an Associate Administrator of Process Improvement and later as the Manager of Performance Improvement for Colorado Health Neighborhoods where she developed their performance improvement program. She is currently the Director of Clinical Process Integration for Bright Health Plan, a new insurance payer in the individual market in Michigan.
Charles Moses, MBA, MSHA, FACMPE
Charles over 25 years of experience in healthcare management, with the majority of that time spent in primary group practice management. He has a strong background in operations, financial management and quality improvement. His practice management experience began in 1993 in a multi-specialty practice being responsible for occupational health and family medicine. From 1995-2004 he was the regional administrator for a large family medicine practice in Texas with operational oversight for 5 clinic sites, over 30 physicians and 200 staff. He then led the effort in creating a primary care practice in Wyoming as a wholly-owned subsidiary of a community hospital and was responsible for recruiting physicians, staffing, space design and completion, budgeting, leadership, and tech implementation.
Lori Nichols, MSPH
Lori Nichols will be joining the CPC+ regional team as a practice facilitator with over 25 years experience in health care. For the last 10 years, she has participated in multiple practice transformation and workflow redesign efforts across a variety of primary care settings. She has a passion for using qualitative and quantitative data to help identify the core needs of a practice, and then customizing a combination of process and quality improvement techniques designed to strengthen teams and improve outcomes.
Healthcare Learning Faculty
Stephanie Plumb-Maxwell, RHIA, MBA brings with her 18 years of healthcare operations and management experience. Stephanie leverages that knowledge and experience gained through multiple Patient Centered Medical Home (PCMH) transformation projects, practice management, billing revenue cycle management, process alignment and improvement, data review, and regulatory compliance knowledge as an active member in multi-disciplinary teams. Previously, Stephanie was a Centers of Excellence Consultant at TransforMED, a subsidiary of the American Academy of Family Physicians where she collaborated with various entities to include hospital systems, private practices, Federally Qualified Health Centers, sub-specialty practices, and residencies. Most recently, she worked as a program manager in behavioral health evaluating process improvement initiatives, key performance indicators, review of data sets, and development of work plans for collaborative care implementation.
Chava Riemer is a Denver native with a wide range of experience in office management and technology, event planning, graphic design, writing, and teaching. She graduated from Washington University in St. Louis with a BA in Anthropology and a minor in Writing. In addition to St. Louis and before moving back to Denver six years ago, she also spent time in New York City, Pittsburgh, and Jerusalem. She has worked in both for-profit and non-profit industries, including insurance, education, senior living, telecommunications and zookeeping.
Erin joined HealthTeamWorks as an Administrative Assistant in March of 2016. She grew up in Minnesota and received a B.A. from the University of MN-Duluth. Erin then moved to Denver, where she earned an M.A. at the University of Denver in International Studies/Policy Analysis. Her past work experience includes several years serving as a Public Outreach Coordinator for a nonprofit group focused on the cleanup of Rocky Flats, a former nuclear weapons production plant. Erin also spent several years working for a real estate company performing marketing, contract management, market research and communications.
Cecilia Saffold, MBA, PMP
Transformation and Technology Program Manager
Cecilia partners with healthcare organizations to analyze their strategies and catalyze meaningful transformations. Her unique combination of consulting, supply-chain, contract, and project management experience drives her capability to facilitate critical conversations that result in the development and implementation of nuanced solutions and plans. Cecilia brings a wealth of professional expertise in planning and executing strategy. Most recently, she led national practice transformation teams as a Commercial Project Manager for AAFP’s subsidiary, TransforMED. At TransforMED, Cecilia impacted over 200 practices in engagements supporting shared savings ACOs, clinically integrated health systems, residencies, Federally Qualified Health Centers, sub-specialty and rural solo provider practices.
Heather joined HealthTeamWorks in late 2011 after spending four years as the operations and marketing coordinator for an audiology practice. She has also worked as the buyer for an electronics manufacturing company, and served as inventory control specialist for a specialty food distribution company. Heather serves as the Program Coordinator on the Systems Transformation team, serving the BC3 program. She’s currently exploring opportunities to earn her master’s degree and is an avid reader who enjoys spending time with her friends and family.
Blake Williamson, MD, MS, FACPE
Dr. Blake Williamson is an accomplished clinician and senior health care executive with more than 20 years of leadership experience managing teams in integrated health systems, managed care organizations, physician practices, and health care consulting. As the Managing Partner of Healthcare Innovations Consulting Group, his area of expertise is understanding all sides of the insurance-hospital-physician link to help organizations appreciate and manage the risk of populations and create the infrastructure to carry employers, health systems and payers successfully into the future. He successfully translates a company’s vision into a concrete strategic plan and key deliverables to improve efficiency, optimize resource allocation, increase bottom line performance, and add value for both payers and employers. His previous experience includes over ten years as the VP & Chief Medical Officer at Blue Cross Blue Shield of Kansas City, a managed care company with over $2 billion in annual revenue, over 800,000 members, and 1,000 employees.