Looking for ways to increase staff retention and engagement? Are your Medical Assistants under-utilized?

The need for high-performing care teams increases as payment models shift the focus from volume to value. These teams require Medical Assistants with a new level of professional skills. You need Medical Assistants who can team amid adaptive and technical challenges and can effectively navigate these challenges without being derailed by the stress of change.

In these two half-day sessions, attendees will learn:

  • How to distinguish between Adaptive and Technical challenges and actions required to address each.
  • How to utilize approaches to effectively manage uncertainty and conflict
  • How to identify opportunities to work across teams to increase productivity and job satisfaction
  • How to employ strategies for stress management and self-care to prevent burn-out

For more information, please contact Solutions@healthteamworks.org.

Upcoming Classes

May 10 & 17, 2018
Location: Kansas City, Missouri
Pricing: $450.00 per attendee

Register Now!