General Statement of Duties
The Clinical Health Information Technology Advisor (CHITA) supports practice transformation objectives by coaching designated clinical practices in the optimal use of available technology and data. The CHITA will help optimize data input and extraction, data integrity, clinical quality measure reporting, data analysis, and application of data insights to guide quality improvement activities in the clinical practice setting. A successful CHITA will collaborate closely with the healthcare practice’s internal HIT personnel, HealthTeamWorks Practice Facilitators, Community Health Connectors, and the statewide learning network of other CHITAs.
Essential Job Responsibilities:
- Support the HIT aspects of program-specific practice transformation milestones that typically include data-driven quality improvement, enhanced care team communication, registry utilization, quality measure reporting, risk stratification, and population management, among other activities.
- Develop a strong working relationship with each practice’s clinical team, Practice Facilitator and Community Health Connector to use data to document progress in improved patient outcomes, practice efficiency, and re-design efforts.
- Facilitate practices’ ability to utilize data for self-assessment, identification of community needs, and ongoing improvement.
- Assess for gaps in practices’ HIT assets. Work with practices to identify, prioritize, and implement strategies to address HIT needs. When HIT needs outstrip the practice and project’s means, help link to available outside resources as possible.
- Develop sustainable processes for the timely and accurate reporting of clinical quality measures to external data aggregators. Provide feedback on clinical documentation workflows to improve the integrity of clinical quality measure reports.
- Provide support to participating practices, other Practice Transformation Organizations, project managers, and program evaluators through scheduled and requested communications via email, phone, site visits, or other methods as appropriate.
- Identify HIT best practices within healthcare practices and disseminate lessons learned to the statewide practice transformation learning community. Participate in regional learning collaboratives.
- Link practices to new HIT resources available through the local, state, regional and federal HIT programs such as the Regional Extension Centers, Health Information Exchanges, State Innovation Model funding, and others. Introduce and educate new practices to the programs as directed.
- Actively participate in CHITA trainings and other ongoing planning and development meetings.
- Maintain the confidentiality of sensitive information obtained in the course of working with the project.
- Continually review and manage your own time on projects and organizational work, focusing on high value activities, excellent performance or internal improvements/efficiencies that allow for work/life balance.
- Other duties as assigned.
The CHITA role requires the ability to balance the work of a typical office environment in a virtual setting 100% of the time, professionally managing multiple deadlines and interruptions to on-going work activities. Travel is an essential element of this role, with day travel within Colorado common, and expected to be approximately 30% throughout the country as needed; the amount will vary based on an ever changing mix of contracts.
Qualifications, Skills & Experience:
- Knowledge of healthcare and healthcare data, as well as experience with healthcare information technology, electronic medical records, and data analysis.
- Experience with quality improvement in clinical settings is preferred.
- A flexible, courageous and positive attitude about unexpected changes and fluctuating workload.
- Ability to work autonomously in a virtual work environment.
- Participate actively in meetings by being fully present and asking intentional questions.
- Support organization’s goals and values by fostering teamwork within teams, across teams and departments; see internal and external collaborators as equal clients.
- Excellent written communication skills; expressing ideas clearly and concisely in a well-organized manner.
- Manage time effectively and prioritize competing demands in order to meet practice, program, and organizational goals and seek to meet and respect deadlines.
- Strong critical thinking, analytic, strategic and “big picture” skills necessary.
- Be professional in appearance and presentation, by being on time, reacting well under pressure, and exhibiting proactive response and communication with others via e-mail and phone.
- Maintain collegial relationships with initiative leadership, collaborating organizations, funders, vendors and HealthTeamWorks Staff.
- B.A./B.S. in healthcare or related field and five years’ experience in primary care, ambulatory care or other related field. Commensurate experience, courage and motivation may take the place of the B.A./B.S. requirement.
- Our strongest preference is a courageous, innovative & motivated contributor.
- A valid U.S. driver’s license, personal vehicle and insurance is required.
To apply, please send a resume, cover letter and salary requirements to firstname.lastname@example.org.
No phone calls please.